User can ask for help through the “GET HELP” menu option at the last panel of the page https://www.sdcc.bnl.gov/. This “GET HELP” option leads to an area with links to start a ticket by email for
- Application Support (RT-SDCC-Applications@bnl.gov)
- Cluster Support (RT-SDCC-Cluster@bnl.gov)
- User account Support (RT-RACF-UserAccounts@bnl.gov)
Tickets should be sent to these areas for most day-to-day issues that arise.
For issues related to the initial setup of project allocations, adding collaborators to a project and getting an account, please contact Chulwoo Jung (chulwoo@bnl.gov).