User can ask for help through the “GET HELP” menu option at the last panel of the page https://www.sdcc.bnl.gov/. This “GET HELP” option leads to an area with links to start a ticket by email for
- Application Support ([email protected])
- Cluster Support ([email protected])
- User account Support ([email protected])
Tickets should be sent to these areas for most day-to-day issues that arise.
For issues related to the initial setup of project allocations, adding collaborators to a project and getting an account, please contact Chulwoo Jung ([email protected]).